Dedicated account management
Our dedicated account managers are here to understand our customers' organisations from the inside out. They are the central point of contact and will support our customers through the decision making process - fom setting up a new supplier, to measuring performance and looking for new ways to help businesses achieve their objectives.
At every step of the way our customers are assured of friendly, personal, professional service from people who know and care about their business. Simply call or email us with any requests or concerns.
We deliver with an on-time success rate of nearly 99% through advanced warehouse technology, outstanding customer service and a commitment to continually monitoring and improving our capabilities. Customer specific stock, third party supplier stock and order consolidation are just a few examples of how we work with our customers to deliver what they want, when they need it.
Office Depot Online makes life easier and is available 24/7. We offer tailor-made sites that only include the products and services that are specific and/or relevant to our customers' businesses. Order tracking, shopping lists, purchase history… all reduce the time they spend ordering. We’ve designed our website to work the way they want it to.
Online or paper invoicing? Detailed or summary reporting? Daily or monthly statements? You choose what is best for you, we can adapt your billing requirements to support your needs. The result is simple… convenient and accurate billing.
Office Depot Online
The more complex your purchasing organisation gets, the more time and resources it will take to order your supplies. That is why Office Depot provides its customers with an advanced electronic ordering environment called Office Depot Online.
Our new website is more user-friendly and easier to use than ever before. We improved so you can find your perfect office solutions in no time at all.